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James A Fitzsimmons Service Management
James A Fitzsimmons Service Management Pdf
Service Management James Fitzsimmons Pdf
Service Management, Fitzsimmons And Fitzsimmons, Irwin/mcgraw-hill
Service Management Fitzsimmons
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Service Management: Operations, Strategy, Information Technology, 9th E Bordoloi. Fitzsimmons. Fitzs
Service Management: Operations, Strategy, Information Technology, 9th E Bordoloi. Fitzsimmons. Fitzs
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Gronroos, C. (2007). Service Management And Marketing: Customer Management In Service Servic
Gronroos, C. (2007). Service Management And Marketing: Customer Management In Service Servic
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Gronroos, C. (2007). Service Management And Marketing: Customer Management In Service Compet
Allan Fitzsimmons
Richard Normann (2000), Service Management. Strategy And Leadership In Service Business (3rd Ed), Wi
Richard Normann (2000), Service Management. Strategy And Leadership In Service Business (3rd Ed), Wi
Service Operations Management - Improving Service Delivery, Robert Johnston, Graham Clark, Pearson P